FAQ’s
WHAT IS YOUR CANCELLATION POLICY?
Advanced Reservations are requested and must be paid in FULL at the time of booking by a VISA or MC. If paying by check or cash, it must be received within 5 business days of making the reservation.
ALL RESERVATIONS ARE NON REFUNDABLE.
WHAT IS CHECK-IN/CHECK-OUT TIME?
Campsites: Check-in: Noon – Check-out: 11:00 AM
Cabins/Rental Units: Check-in: 4:00 PM – Check-out: 11:00 AM
For the courtesy of our camping guests, we request that you arrive by 10 pm if possible. Check with reservations for exceptions.
CAN WE CHECK IN EARLY?
Early check-in’s are not always guaranteed. Please call the reservation line to make arrangements.
WHAT IS YOUR VISITOR/EXTRA GUEST POLICY?
A visitor is anyone who is not registered, whether they are here for an hour, for a short swim, a lunchtime barbeque or just to relax. All visitors must obtain a visitor day pass and pay $15.00 per person at the main office. Group gatherings with non-registered guests are prohibited at the cabins/rentals and campsites.
HOW MANY CARS CAN WE PARK AT OUR SITE?
Reservations include one car pass per site. ALL additional cars on an overnight site incur a $5/stay fee and must register at the front office before entering. Most sites have space for 2 cars at maximum.
HOW DO WE GET THROUGH THE GATE AT THE PARK ENTRANCE?
At time of registration, the front desk will add your license plate to our camera system. To speed up your check in process, have your plate number with you. The gate will not allow entrance unless your vehicle is registered with us first.
WHAT IS YOUR WRISTBAND POLICY?
Wristbands are required for every single person inside the park. Wristbands include access to all our amenities and activities, including the pond and pool areas! Wristbands are included with your reservation, for up to 5 people. Day visitor passes are $15.00/person.
WHAT DAYS/ TIMES ARE THE BAR & GRILL OPEN?
Monday: 10:00am – 10:00pm
Tuesday: 10:00am – 10:00pm
Wednesday: 10:00am – 10:00pm
Thursday: 10:00am – 10:00pm
Friday: 10:00am – 2:30am
Saturday: 8:00am – 2:30am
Sunday: 8:00am – 10:00pm
CAN I PLACE A FOOD ORDER TO GO?
It’s easy to place an order in advance! Just call the bar at (608) 582-3707 and we will have it ready for you to pick up!
CAN FOOD BE DELIVERED TO MY CAMPSITE?
Yes, if you are staying in the campground you can call the bar, place your order and have it delivered to your campsite! Order must be a minimum of $10.00 and a $1.00 delivery fee will be charged. You can also order online through CampersApp!
CAN WE BRING OUR OWN GOLF CARTS, MOPEDS, OR ATV’S?
No, overnight guests are not allowed to bring in personal golf carts or ATV’s.
Golf carts are available to rent at a cost of $115+tax for the weekend (Friday-Sunday) and $219.00+tax for Holiday weekends (Friday-Monday). If you’re staying for 3 consecutive nights on a non-holiday, we offer a $157.00+tax package! During the week, we offer Weekday Package Rates (applicable Mon – Thurs on any 3 nights) for only $125.00. Daily rentals available as well for $68.00. You must be 16 years or older with a valid driver’s license to operate a golf cart. Other restrictions may apply. You must pay for rental (either during reservation or at the front desk/store) and complete a golf cart rental agreement to secure a golf cart!
WHAT IS HAPPENING ON THE WEEKENDS?
Champions Riverside Resort uses CampersApp for the activity schedule, as well as site deliveries and other announcements. This free app is a great tool for all of our campers at Champions Riverside Resort to receive updates via your phone…did we mention it’s FREE?
A printout of our schedule of events and activities will also be available at the store or by CLICKING HERE.
DO WE HAVE TENT SITES?
All of our campsites have water and electricity and are available for tent camping.
HOW MANY TENTS CAN WE HAVE ON ONE SITE?
Additional camping units are not recommended on single sites. They may incur a $25 fee (ask about details).
DO WE HAVE GROUP SITES?
Champions Riverside Resort has a variety of campsites that can accommodate groups of various sizes. Please call our office at (608) 582-2995 for assistance to accommodate your group.
HOW OLD DO YOU HAVE TO BE TO RENT A SITE?
You must be 21 years or older to register and stay on a site.
DO WE HAVE LAUNDRY ON SITE?
Yes. The laundry coin-operated laundry facility is located by the bathhouse.
CAN YOU RENT A CANOE?
Canoe rentals are available for $30.00 +tax per canoe for campers. For non-campers, the cost is $40.00 +tax per canoe. Reservations are required. Call the Reservation Line at (608) 582-2995 to make your reservations.
WHAT IS YOUR PET POLICY?
The pet must be on a leash at all times outside of your camping unit, quiet and never left unattended. Pet owner is expected to clean up after the pet, including your own campsite. Pets are not allowed in any building, rental unit, pool, or on the playground. All pets should be current with vaccinations. We do not allow Pitbulls or Rottweilers due to insurance. Upon check-in, all Pets are to be tagged. Make sure your Pet has FUN too! If your pet is not used to a leash or other humans, big and small, or likes to bark freely, it may not enjoy our facility.
DO WE HAVE SEASONAL SITES AND WHAT ARE THE PRICES?
Yes, we have seasonal sites. For pricing, please call the office for further details.
CAN WE PURCHASE FIREWOOD AND/OR ICE?
Yes. Firewood and Ice are available up at the Bar & Grill or Front Desk. Ice is $3.00 per bag (7lb bags). Firewood – $8.00 per bundle. These items can both be ordered on CampersApp as well, and can be delivered to your site!
WHAT DO WE DO WITH OUR TRASH AND RECYCLING?
There is a dumpster located near the Dump Station. Please toss all garbage there. No furniture or electronics are allowed to be tossed in the dumpster.
DO YOU HAVE QUIET HOURS?
Yes. We are a family campground and quiet hours are from 10 pm until 7 am daily. Minors must be at their campsites during these hours. Please keep music at a reasonable level during the day. NO bike riding after dark. The playgrounds close at dusk.
WHAT ABOUT INCLEMENT WEATHER?
Camping is an outdoor experience. We are not responsible for the inconveniences of nature and the cancellation policy still applies. If you are in the park and severe weather is imminent, while we do not have a true storm shelter, we suggest that you take cover in one of our enclosed buildings. We will try our best to notify each campsite of any severe weather warnings.